skaranja94

Create, review and understand the design documents, scope of works, and the project plan for Microsoft 365 Security and Compliance. Deploys and configures agreed Microsoft 365 Security and Compliance solutions as per the project plan and SOW. Provides daily and weekly reports on the progress of the project to the Project Manager. - Prepare training and workshops for customers on Microsoft 365 Security and Compliance Solutions. Provides after-sales service including follow-up support on the deployed Microsoft 365 Security and Compliance solutions for the agreed period. Action on support requests and ensure that all calls are recorded according to Service Level Agreements. Provide Microsoft 365 Security and Compliance technical support to resolve issues. Maintain and Audit Compliance Policies across all Microsoft 365 Services. Coordinate incident response plans, investigation and resolving Microsoft 365 Security incidents promptly. Performs gap analysis on Microsoft Security and Compliance solutions and provide recommendations for improvement. Prepare and maintain clear documentation and records on Microsoft 365 Security and Compliance configurations for the solutions deployed and support calls. Works with other technical teams to ensure contractual performance. Attends training, webinars, and workshops on Microsoft 365 Security and Compliance solutions and ensure relevant certification of the same for self and others. Trains engineers and interns on Microsoft 365 Security and Compliance solutions.

Supporting Logistics Department in Deliveries Computers and other accessories. In charge of Maintenance and Support issues both internal and external. Supporting Network and Security Department in Projects Implementation. Training the Interns. Managing and setting up LAN and WAN

Marketing IT Products, Software, and Services. Software support – OS windows XP, 7, 8, Websites, and SME’S Programs. Training users on new systems and setting up stations for offices and support. Hardware and user support. Basic Maintenance of the computer, laptop, and other IT peripherals.

Basic Maintenance of the computer lab, computer hardware, and software. Training in Visual Basic programming language. Training of the computer package, including Microsoft office suite. Basics in the database management system, access database. Setting, monitoring, and or evaluating the computer study classes and end exams.

Installation and configuration of the organization’s computers. Maintenance of hardware, software, and other related IT infrastructures. Monitoring vehicle movements and operational systems within the company. IT Technical Support and overhead communication with the external parties for IT Service, supplies, and procurement. Assist in operations and customer services response and dispatch on call or through emails. Ensures that the organization Cabs are smoothly operational, in good condition, and assigned to various clients’ orders.

IT Support Helpdesk call Center and ticketing system support. Software support –OS windows XP, 7, 8, Media Recording System, SPSS (Statistics application), Windows Servers 2003/2008 monitoring. Training users on new systems and setting up stations for offices and support. Hardware and user support covering over 300 workstations and users. Supporting Media Recording Systems for Radio and Television -50 stations. User desk data Management and backup in the servers and users’ workstations.